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Second experiment: Replication Study

Background: Adaptive user interfaces have the advantage of being able to dynamically change their aspect and/or behaviour depending on the characteristics of the context of use, i.e. to improve user experience. User experience is an important quality factor that has been primarily evaluated with classical measures (e.g. effectiveness, efficiency, satisfaction), but to a lesser extent with physiological measures, such as emotion recognition, skin response, or brain activity. Aim: In a previous exploratory experiment involving users with different profiles and a wide range of ages, we analysed user experience in terms of cognitive load, engagement, attraction and memorisation when employing twenty graphical adaptive menus through the use of an Electroencephalogram (EEG) device. The results indicated that therewere statistically significant differences for these four variables. However, we considered that it was necessary to confirm or reject these findings using a more homogeneous group of users. Method: We conducted a strict internal replication study with 40 participants. We also investigated the potential correlation between EEG signals and the participants’ user experience ratings, such as their preferences. Results: The results of this experiment confirm that there are statistically significant differences between the EEG variables when the participants interact with the different adaptive menus. Moreover, there is a high correlation among the participants’ user experience ratings and the EEG signals, and a trend regarding performance has emerged from our analysis. Conclusions: These findings suggest that EEG signals could be used to evaluate user experience. With regard to the menus studied, our results suggest that graphical menus with different structures and font types produce more differences in users’ brain responses, while menus which use colours produce more similarities in users’ brain responses. Several insights with which to improve users’ experience of graphical adaptive menus are outlined.

Instrumentation

Device

We used Bitbrain’s Diadem headset. The following image illustrates the headset and its electrode placement. Diadem and electrode placement

Slides

We represented the different graphical adaptive menus using an interactive slide presentation. Our menu representationswere based on two different domains: a mail manager software and a web browser.

Menu and its domains: Mail manager Menu and its domains: Web browser

Questionnaires

The UEQ-S consists of eight items that are grouped into two scales (hedonic quality and pragmatic quality). As shown in the following table, each item has a positive and a negative value that must be rated from 1 (being the negative value of the item) to 7 (being the positive value of the item), and 4 being the neutral value.

Scale ID Negative Value Positive Value
Pragmatic Quality I1
I2
I3
I4
obstructive
complicated
inefficient
confusing
supportive
easy
efficient
clear
Hedonic Quality I5
I6
I7
I8
boring
not interesting
conventional
usual
exciting
interesting
inventive
leading edge

Downloadable material

For this experiment we used PowerPoint slides. We used a template and then generaded more pptx for each participants using a different menu order of use. This template can be downloaded here.

After the experimental sesion, participants had to fill a questionnaire, which can be downlaoded here.

Data

This section is divided in 2 parts:

First, we obtained the metrics from SennsCloud for each participant. Then we computed the DTW distance. The results can be downloaded here

After each session, participants filled in the questionnaires. The participants’ answers can be dowloaded here.

Results

The results of the descriptive analysis performed over the emotion-based variables can be found here.

The results of the questionnaires analysis performed for each menu:

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